Data Privacy Notice

Introduction

Welcome to the Data Privacy Notice of Helios Handel AI ("Helios Handel AI", "We"). This document describes how we collect, use, and protect your personal information when you interact with our website [YourDomainName.com] ("the Site"). Our priority is to provide you with exceptional AI trading tools and market education while ensuring your privacy is respected.

Data Collection

We collect your personal data in two ways:

Directly from you when you provide your information on our Site.
Indirectly through:
- third-party services that send your information to us,
- analytical data from your interactions with our site, which are gathered through cookies or similar technologies, including the pages you visit, the features you use, and the general market data we utilize to enhance the platform. Further details can be found in our Cookie Policy.

While providing your personal data is optional, it may be necessary for the full use of our services.

Types of Data Collected

We may gather the following personal data:

Data Category	Details
Identification Data	Such as your first and last name, email address, and phone number.
Network Usage Data	Information regarding your interactions with our website, including IP addresses, browser types, pages visited, the markets and tools you view, and the content you submit in the contact form, gathered through digital tracking technologies.

Processing Activities

We process your personal data for the following purposes:

Purpose	Legal Basis	Data Used
Facilitate access to AI trading tools, strategy consultations, and ongoing support.	Based on your consent.	Identification Information
Comply with legal obligations and respond to regulatory and legal requests.	Adherence to applicable laws.	Identification Information and Network Usage Data

Your Privacy Rights

You have the right to:

Access and obtain a copy of your data upon request.
Correct inaccurate or incomplete data.
Delete your data under specific circumstances.
Restrict or contest the processing of your data.
Receive your data in a format that is easily portable.
Withdraw your consent at any time when processing relies on consent.

Note: Exercising these rights may be subject to specific regulatory conditions and exceptions.

To exercise your rights or if you have questions regarding our data practices, please contact us via email at [email protected].

You also have the right to lodge a complaint with a supervisory authority, such as the CNIL in France.

Sharing Your Data

We may share your information:

With internal teams for administrative reasons;
With partners, with your permission, to provide the hosting, analytics, brokerage, and education services your account requires;
With service providers for operational needs;
With legal or regulatory authorities when necessary.

International Transfers

Your data may be processed outside the EEA. In such cases, we ensure that the transfer complies with current regulations.

Understanding Your Data Privacy

At Helios Handel AI, we are committed to transparency and giving you control over your personal data. This Data Privacy Notice aims to provide you with clear insights into how we handle your information, the measures we take to protect your privacy, and how you can exercise your rights concerning your personal data. Where our services involve automated analysis, that processing is limited to the extent of your account and is overseen by our team.

Empowering Your Data Privacy Choices

Your trust is essential to our mission of delivering top-notch AI trading tools and market education.

Contact

If you have questions or concerns regarding this Notice, your personal data, or if you wish to exercise any of your rights, please do not hesitate to reach out to us at [email protected]. Our dedicated team is prepared to assist you with any inquiries.

We appreciate your trust in Helios Handel AI as your partner in AI trading technology and market education. Together, we are setting new standards for privacy and user empowerment in the digital age.

Last reviewed: 01.11.2024